Agent Productivity Tools
Global Exchange Manager is an application that automates the ticket exchange/reissue process. It only takes 6 easy steps and thanks to the graphical interface, your agents don’t need to use cryptic entries. Global Exchange Manager makes the whole process much quicker and more efficient. Moreover, you will spend less time on training your agents.
Only 6 steps to a new ticket!
Global Exchange Manager calculates the exchange/reissue for you and thus prevents errors.
You can reduce the number of ADMs issued by carriers for incorrect manual calculations and exchange processes.
Compared to an exchange done in the Galileo™ GDS, Global Exchange Manager gives you a breakdown of the paid tax in the Fare calculation of the new ticket (XT breakdown).
Ability to exchange IT tickets with private fare filed by carriers.
Involuntary rebooking/rerouting done in an easy way.
Key Product Features
- Six easy steps to get a new ticket for your client
- Works for all airlines
- No transaction fees
- Flexible. Solves a huge number of non-standard ticket exchange/reissue situations.
- For IATA and non-IATA agencies (selective access necessary)