Travelport Galileo, Travelport Apollo, Travelport Worldspan
Agent Productivity Tools, Mid-Office, Itinerary Management, Risk Management, Quality Control
OnTrack plus is Magnatech’s due diligence solution for unused ticket tracking. It is estimated that 5% of all airline tickets booked remain unused. More often than not, when a travel agency proposes their services to corporate clients, they are customarily required to demonstrate processes in place to handle the tracking of unused tickets as same can be exchanged for the value of future tickets provided they are exchanged prior to their date of expiry lest the client loses the value of the ticket all together. This can be a substantial monetary liability for large agencies and clients.
Calculating unused tickets and their value is a resource intensive exercise and customarily completed manually. For large agencies with hundreds of clients to manage, this task can amount to an indefinite number of man-hours. Magnatech’s OnTrackplus solution reduces that labor and eliminates the cost of unused air travel.
Key Product Features
- Unused Ticket Management
- Profile Writing/Updating
- One-Time/Stored Reports
- Integration with Online Booking Tools
- Unused Ticket Expiry Notifications
- Partial Ticket Calculation